Charcoal Bouclé Armchair with Black Legs

We ship from our Australian supplier network. This helps us offer reliable delivery across Australia and keep dispatch times fast.

Orders are typically dispatched within 1–3 business days. Delivery time varies by location and the courier, and tracking is provided once dispatched.

Yes — as soon as your order is dispatched, you’ll receive an email with your tracking number and delivery updates.

If your item arrives damaged or faulty, contact us within 48 hours of delivery with photos. We’ll organise a replacement or the best solution as quickly as possible.

Returns are available in line with Australian Consumer Law. If your item is faulty or not as described, you’re covered. For change-of-mind requests, contact us and we’ll guide you through the options.

Some products come fully assembled, while others require simple assembly. If assembly is needed, it will be noted on the product page.

Yes. Our checkout is encrypted and secured by trusted payment providers to protect your details.

You can reach us anytime via our Contact page. We aim to respond within 1 business day.

We do our best to show accurate colours, but lighting and screen settings can cause slight variation.